Unleash YOUR Potential With Us

As a next-generation public research institute and Forbes-ranked top employer in Florida, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Office of Student Financial Assistance:

The Office of Student Financial Assistance, a unit within Student Services and Well-Being, is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

This position is a coordinator, responsible for coordination and supervision of Professional Judgment (PJ) to include budget adjustments, FAFSA (ISIR elements) adjustments, and dependency overrides, along with Satisfactory Academic Progress (as needed). Coordinates the PJ process to include PeopleSoft updates.

This position/classification may be moved at management's discretion within the SSWB division to a commensurate level position as determined by the Sr. Vice President of Student Success and Well-Being or his/her designee.

Responsibilities:

• Responsible for evaluating appeals (PJ, budget adjustments, dependency overrides).

• Reviews PJ appeal applications, makes appropriate award adjustments, and notifies the student of the results.

• Coordinates and monitors decisions and actions in PeopleSoft, ensuring all adjustments and data updates are processed efficiently.

• Establishes and amends business processes within PeopleSoft to track and manage student data appropriately.

• Evaluates and monitors quality assurance and compliance with regulations within PeopleSoft.

• Coordinates with other staff in establishing and revising business processes as needed within PeopleSoft.

• Assists in the Satisfactory Academic Progress processes.

• Advises and counsels students and parents regarding the financial aid process.

• Analyzes and evaluates students' financial needs.

• Advises on availability and sources of financial assistance including Pell Grant, Campus-based aid, Stafford loan, scholarships, and other programs.

• Interprets to students the policies, the processes, and the regulations pertaining to financial aid and all aid programs.

• Counseling occurs by telephone, through personal interviews, and email communications.

• Serves as a back-up/alternate for the university Fee Appeals committee.

• Attends professional workshops, meetings, and training sessions to assure adequate professional development and keep abreast of current rules and regulations.

• Some evening and weekend hours may be required.

• Performs other appropriate duties as assigned.

Minimum Qualifications:

Bachelor's and 2+ years of relevant experience or Masters degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to .

Preferred Qualifications:

• Ability to communicate effectively, verbally, and in writing.

• Ability to counsel and advise students.

• Knowledge of basic financial aid program requirements.

• Ability to establish and maintain effective working relationships with others.

• Knowledge of basic keyboard skills.

• Proficient in Excel.

Are Benefits Important to You?

Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick leave and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, go to the UCF Employee Benefits page .

Who Are We?

Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.