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A Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is encouraged to build positive relationships with customers and business partners in an effort to ensure all invoices are paid to the terms of BV's hotel contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, dedication to people and high standards of integrity make a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.
What You'll Be Doing
As a Credit Controller you manage a portfolio of accounts. In this role you will be responsible for the English and Spanish-speaking market. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships, both internally and externally.
- Support BV with collecting Open Invoices
- Implements scalable solutions
- Cross-functional Communication and teamwork
- Support of BV with growing
- Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices
Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives. To do this, the Credit Controller will:
- Drive progress through simple and targeted action plans. Implement short term loops of progress (tackle the issues one by one at a high pace)
- Build best practices and share with Peers
- Be a business partner with the Partner Services team
- Build an out-of-the-box mind set to support BV with improving customer payment behavior
- Assist BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
- Ensure adherence to Company policies and applicable governmental regulations.
- Liaise with peers across the business to build successful roll outs
- Planning skills
- Time Management skills / organized
- Managing and developing yourself
- Technical knowledge of collections software
- Longer term contribution
- Must be proficient inEnglish andSpanish
- Ability to proactively drive the assigned projects and reach the preset objectives
- Excellent communication
- Ability to recognize financial implications of business decisions and strategy
- Understanding of business practices and systems
- Facilitate and practice security and confidentiality of information
- Good knowledge of PC software applications
- Quality improvement skills
- Excellent teamwork and interpersonal skills
- Excellent English verbal and written communication skills
- You are required to live within a commutable distance from your assigned office location
What We'll Provide
- Medical, life, and disability insurance*
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
- Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly wallet credit
- Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
- Collaborative, friendly and diverse culture
- Referral Program
- A performance-based, data-driven company with a competitive salary, bonus program, and benefits package
- This role doesn't come with relocation assistance
- This role doesn't come with visa assistance
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
- Virginia residents may access our state specific policies .
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in French .
- Residents of countries governed by GDPR may access our policies .
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.