At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Purpose:

The Network Engineer is responsible for supporting the design, implementation, and maintenance of computer networks across the Loews Hotels at Universal Orlando campus as well as the WAN with Loews Hotels Corporate. The Network Engineer is also responsible for assisting with project management tasks as well as departmental documentation, financial aspects as it relates to the budget, and ownership of the requisition and procurement process.

Essential Functions and Responsibilities:

• Design and implementation of network infrastructure, including LAN/WAN architecture, routing protocols, IP addressing, and network segmentation.
• Configuring and deploying network devices, such as routers, switches, load balancers, and wireless controllers, to support new network deployments or upgrades.
• Collaborates with senior network engineers and architects to develop network solutions that meet business requirements and align with industry best practices. As well as cross-functional teams, including system administrators and application developers, to diagnose and resolve network-related incidents impacting system availability or performance.
• Network Monitoring and Troubleshooting: Monitoring network performance and proactively identifying opportunities for optimization and improvement.
• Conducts network capacity planning and implementing necessary adjustments to ensure scalability and performance.
• Troubleshoots complex network issues, analyzing packet captures, and utilizing network diagnostic tools to identify and resolve performance bottlenecks.
• Collaborates with the security teams to ensure compliance with industry regulations, such as HIPAA or PCI DSS, and implementing appropriate security controls.
• Implementing and managing network security measures, including firewalls, intrusion prevention systems (IPS), virtual private networks (VPNs), and access control policies.
• Conducts security assessments, vulnerability scans, and penetration testing to identify and remediate network security vulnerabilities.
• Maintains accurate and up-to-date network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).
• Follows established change management processes for network changes, ensuring proper testing, documentation, and communication to minimize disruptions and maintain network stability.
• Contributing to the development of network standards, guidelines, and best practices to ensure consistency and adherence to industry standards.
• Evaluates and recommends new network technologies, tools, and methodologies to enhance network performance, security, and efficiency. Which includes proof-of-concept projects and pilot deployments to assess the viability and benefits of new network solutions.
• Serves as an escalation point for network engineers in resolving complex network issues and providing guidance on troubleshooting methodologies.
• Provides training and knowledge sharing to network engineers and other IT staff to enhance their network troubleshooting skills.
• Stays updated with the latest networking technologies, industry standards, and best practices. Continuously learns to enhance your knowledge through self-study, training courses, and certifications relevant to the field of networking.

Required Qualifications:

• Possessing knowledge with:
  • TCP/IP, Advanced routing protocols (e.g. BGP, OSPF, EIGRP)
  • Multicast configuration and troubleshooting (IGMP)
  • Configure and troubleshoot network topology protocols (STP)
  • SolarWinds (IPAM, NPM, Netflow)
  • Fiber and copper network infrastructure (testing, troubleshooting)
  • Network load-balancers (Citrix ADC/NetScaler/WARP)
  • Data network architectures, topologies, hardware, software, transmission and signaling links and protocols
  • Wireshark (packet capture and analysis)
  • MS Office (focus on Visio, Word and Excel)

Education:

• Bachelor's degree in Information Technology or related field

Experience:

• Minimum of 5+ years prior Network Engineer experience required with:
• Datacenter networks including wireless, using industry standard hardware (Cisco, Ruckus, HPE)
• Fiber and copper network infrastructure (testing, troubleshooting)

Certifications & Licenses:

• Cisco (CCNA) and/or CompTIA (Network+) certification, or equivalent hands-on experience