Troubleshooting network equipment, removing/replacing defective equipment, and working with appropriate resources to isolate and ultimately restore the network. Analyzing blueprints to determine where construction projects will take place. Identifying and mapping location and depth of utilities such as water, sewer, gas, cable, oil and electric lines. Documenting interact

Communicating with clients, engineers and management to resolve and prevent outages Developing and managing relationships with construction contractors known to be working on projects in each market, raising their awareness of the location of our cable plant, and making certain they are using best practices to avoid strike damages. This includes private company projects a